Frequently Asked Question

How can I invest with Genuine Heart?

To make an investment you must first become a member of Genuine Heart. To register a new account, simply click the “Register” button or “Sign Up” link and fill out the required information. Once you are signed up, you can make your first deposit.

What is the minimum and maximum amount for deposit?

The amount of deposit is defined by which plan you choose to avail. However, the minimum deposit amount is $10.

Which e-currencies do you accept?

E-currencies are accepted.

How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit. But for bitcoin deposit it needs 4 confirmations.

How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.

Are there any withdrawal fees?

No, there are no fees for withdrawal.

What is the minimum and maximum withdrawal?

The minimum amount for withdrawal is $1. There is no maximum amount of withdrawal, you can withdraw anytime.

After I make a withdrawal request, when will the funds be available on my ecurrency account?

Funds are processed immediatley and is available anytime.

Do I need to make a deposit to refer new members?

No, you do not need to make a deposit to take part in our referral program.

Can I register multiple accounts from the same computer?

Yes, you can register multiple accounts from the same computer or IP address.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your Genuine Heart account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance button.

Can I make an additional deposit to Genuine Heart account once it has been opened?

Yes, you can but all transactions are handled separately.

Can I lose money?

There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It’s very important for you to know that we are real traders and that we invest members’ funds on major investments.

Who manages the funds?

These funds are managed by a team of Genuine Heart investment experts.